Welcome to the website of Bloomi g Grape! Terms & Co ditio s are available for dow load (pdf file) by clicki g here. By purchasi g our goods a d/or usi g our services, you accept these Ge eral Terms a d Co ditio s (“GTC”). Please read this GTC carefully. This GTC shall be applied to the co tractual relatio ships e tered i to o the website a d/or i the webshop of Bloomi g Grape available at https://bloomi ggrape.com, a d to the visit a d use of the website a d/or the webshop. You expressly agree that you use our website at your sole risk. Welcome to the website of Bloomi g Grape. By purchasi g our goods a d/or usi g our services, you accept these Ge eral Terms a d Co ditio s (“GTC”). Please read this GTC carefully. This GTC shall be applied to the co tractual relatio ships e tered i to o the website a d/or i the webshop of Bloomi g Grape available at https://bloomi ggrape.com, a d to the visit a d use of the website a d/or the webshop. You expressly agree that you use our website at your sole risk. Bloomi g Grape as providi g goods a d services  Compa y’s ame: GC Group Kft (“Bloomi g Grape” or “we”). Compa y’s registered seat: 212 Széche yi prome ade, Majosháza, 2339, Hu gary Registratio umber at the Budapest Court of Registratio : 13 09 192407 Tax umber: 26284945213 Represe tative: Kiss Livia Email address for ge eral i quiries: i fo@bloomi ggrape.com Email address for o li e customer service: i fo@bloomi ggrape.com Goods a d services  I Bloomi g Grape’s o li e store at https://bloomi ggrape.com, you ca purchase home goods that are directly sold by Bloomi g Grape. Bloomi g Grape is e titled to wide the scope of its goods a d/or services or to suspe d or fully termi ate them. Bloomi g Grape is e titled to suspe d or to refuse to sell goods or to provide services if you i te d to purchase or use such goods or services i co tradictio with the provisio s of this GTC, or Bloomi g Grape is i vestigati g a supposed misuse. Ge eral provisio s  The followi g Terms a d Co ditio s are valid betwee you a d Bloomi g Grape a d apply to all use of our website https://bloomi ggrape.com. This GTC is i effect from 1 Ju e, 2023 a d shall be effective u til withdrawal. We reserve the right, at our sole discretio , to update, modify or replace a y part of this GTC by posti g updates a d cha ges to our website. It is your respo sibility to check our website periodically for cha ges. Please read the GTC a d check back ofte . If you do ot agree to a y cha ge to the GTC the you must immediately stop usi g our website a d/or webshop. If you co ti ue to use our website a d/or webshop, you are deemed to accept the modified GTC. A y cha ges made after you have placed a order will ot affect such order u less we are required to make such cha ge by law. You should keep a copy of these Terms a d Co ditio s for future refere ce. If certai parts of our Terms a d Co ditio s are u clear, or if you have a y questio s, please co tact our Customer Service Team via i fo@bloomi ggrape.com before you place a y order o our website. The gover i g law of this GTC is the Hu garia law. The la guage of this GTC a d that of the co tractual relatio betwee you a d Bloomi g Grape is the E glish la guage. Each customer order establishes a u ique co tractual relatio betwee you a d Bloomi g Grape. Bloomi g Grape has ot accepted a y code of co duct which shall gover its busi ess co duct. This GTC shall ot be recorded, it is e tered i to o ly i electro ic form, a d shall ot be co sidered as a writte co tract. The process of usi g our webshop: Please ote that purchases ca o ly be made o the website, as we do ot receive orders made via pho e, emails, or faxes.       4.1 Registratio  You ca place a order a d purchase products i our webshop with or without registratio . If you order a d purchase products with registratio , upo registratio you declare that you are older tha 18 years, are aware of a d accept this GTC a d other policies a d regulatio s published o our website, a d you give your co se t to ma age a d process your perso al data as described i our Privacy Policy. If you order a d purchase products without registratio , you may complete the procedure o ly if you declare that you are aware of a d accept this GTC, a d you give your co se t to ma age a d process your perso al data as described i our Privacy Policy. Upo registratio Bloomi g Grape se ds a automatic email to you co firmi g your registratio . You shall provide i formatio about yourself that is true, accurate, curre t a d complete i all respects, i the course of registratio a d purchase. Should a y of your registratio i formatio cha ge, please otify us immediately by cha gi g your details u der your profile i formatio . I case of i valid or o -existe t data the co tract with Bloomi g Grape shall be ull a d void. Bloomi g Grape excludes its liability i case you purchase goods a d/or use our services with a other perso ’s data. Bloomi g Grape is ot liable for damages occurred due to the fact that you forgot your password or such password became available to a third perso out of the scope of the respo sibility of Bloomi g Grape. Bloomi g Grape shall ot be liable for late delivery if it was caused by i correct a d i complete data provided by you. Please protect your password a d user’s ame while Bloomi g Grape is ot liable for damages occurred due to the fact that your password a d/or user’s ame could have bee available to third parties outside the scope of Bloomi g Grape’s respo sibility. To e sure that the shoppi g procedure is simple a d secure, Bloomi g Grape uses Secure Socket Layer (SSL) tech ology.        4.2 Placi g a order  After registratio you ca e ter our o li e store a d begi shoppi g. You ca choose the products to be purchased, the colour, the size a d the qua tity a d put the products i to your cart. Bloomi g Grape provides the ame a d descriptio of the products alo g with a photo i the webshop. A slight differe ce ca exist betwee the photo a d the product itself. Bloomi g Grape is ot liable for the differe ces betwee the photo of our product o our webshop a d the real appeara ce of the product. You ca check the co te t of your cart by clicki g o the “Cart” ico . It is possible to delete the product by clicki g o the “Remove X” ico or correct the qua tity of the product i your cart, by clicki g o to the white butto u der the “Qty” colum . Items i your cart are ot reserved a d may be purchased by other customers. You may purchase o e or multiple items i the same order a d purchase procedure. I a case whe you have a discou t code, you ca e ter that code i to the “Discou t code” field a d click o the “Apply” butto . The the purchase price will be reduced by the discou t amou t i case of qualifyi g items. Importa t: make sure that you actually added the discou t to your order as we are u able to apply discou ts o ce a order is fi alized. By clicki g o the “Proceed to checkout” butto , you ca start the payme t procedure. First you should give your shippi g address, such as first a d last ame, shippi g address a d telepho e umber. You ca e ter your billi g address, which ca differ from the shippi g address. The ext step is to select the shippi g method. Duri g checkout, the shippi g fee will be calculated automatically o the basis of the shippi g address accordi g to our Shippi g Policy.You ca choose betwee two payme t methods. You ca pay with your credit card usi g Adye to complete your order or use your PayPal accou t. All tra sactio s are secure a d e crypted. Credit card i formatio is ever stored by Bloomi g Grape. Payme ts are made based o your selected shippi g desti atio , either i EUR or HUF. Please check the curre cy setti gs for your chose shippi g cou try for more i formatio . By clicki g o “Complete order” butto you ca pay the purchase price of the cart accordi g to the chose payme t method. Whe placi g your order, the purchase price, the shippi g fee a d all other applicable fees (if a y) will be i dicated that you have to pay to receive the products. After placi g a order a d successfully completi g the checkout process, you have to be redirected to a order co firmatio page a d Bloomi g Grape se ds you a order co firmatio email without delay, but ot later tha withi forty-eight (48) hours from the time of the order. Usually, this message is show i the webshop wi dow after the payme t method was successfully completed, with the wordi g “Your order is co firmed”. Such email co tai s your order’s summary. Bloomi g Grape is ot liable for late co firmatio if the co firmatio delay is due to a false or i correct email address provided by you duri g the registratio process, or your email accou t is ot able to accept messages because your i box is full. This co firmatio email is ot a accepta ce of your order, it is o ly a co firmatio that Bloomi g Grape has received your order. Accepta ce of your order shall be completed whe Bloomi g Grape se ds a shippi g otificatio email to you to co firm that the items have bee se t to you. Whe you would like to co ti ue your shoppi g i the webshop after placi g a order, click o the “Co ti ue shoppi g” butto . Purchase i formatio  The default curre cy i the webshop is depe de t o the selected shippi g desti atio . Purchase prices i clude value added tax (VAT) i accorda ce with Hu garia tax rules, but do ot i clude shippi g fees. Shippi g fees are displayed separately based o your shippi g desti atio . All purchases are made i the default curre cy of your shippi g regio . I case your ba k accou t is i a differe t curre cy, the your ba k might i clude some additio al excha ge. We are ot respo sible for possible excha ge fees i these cases. If you are u sure about the procedures your ba k is followi g i case of such tra sactio , we suggest co tacti g your ba k for further i formatio . Charges o your ba k stateme t will appear as “Bloomi g Grape”. I case we i troduce special sale prices, we provide detailed i formatio to our customers i relatio thereto. If clearly i correct purchase prices are i dicated i our webshop, e.g. a i correctly low purchase price is i dicated caused by a eve tual system malfu ctio , Bloomi g Grape shall ot accept the order a d shall ot deliver the product at such i correct purchase price. I such a case we offer to deliver the product at the correct purchase price to you, a d you are e titled to withdraw your order regardi g such product. The order co firmed by Bloomi g Grape at a i correct purchase price shall be deemed as a ull a d void co tract. Bloomi g Grape accepts the followi g types of payme ts: PayPal or Adye . Payme t ca be made by America Express, Visa, Visa Electro , Visa Debit, Visa Delta, MasterCard, Maestro debit cards, a d a y other methods which may be clearly i dicated i the webshop from time to time. If the issuer of your payme t card refuses to authorize the payme t to Bloomi g Grape, we shall ot be liable for a y delay or o -delivery. The total amou t to be paid i cludes all costs o the basis of your order a d the co firmatio email. The i voice shall be se t to you i the parcel alo gside your purchased item(s). The fulfilme t of the order, delivery  The delivery of the products is made by Bloomi g Grape worldwide through the courier services of DHL a d UPS. Bloomi g Grape is also liable for customs cleara ce procedures. We ship o ly withi the Europea U io . I case of retur i g defective items, the shippi g fee is paid by Bloomi g Grape a d a pick-up is orga ized by Bloomi g Grape. Bloomi g Grape’s couriers deliver the ew product i the course of replaceme t of defective items. I this case, the shippi g fee a d the customs cleara ce fee are paid by Bloomi g Grape. Whe the product has bee prove to be defective, Bloomi g Grape shall pay back the whole amou t of purchase price to you i the same payme t method as the origi al payme t was made, i cludi g the shippi g fee. I the case of excha gi g or retur i g products to Bloomi g Grape, we offer free retur s o orders that meet the free shippi g threshold. Otherwise, the customer must cover the costs of retur i g products to Bloomi g Grape. Please co tact our customer service if you’d like help with choosi g the right delivery compa y for your retur shipme t. The ew product chose by you for excha ge, will be delivered to you by Bloomi g Grape’s couriers a d the delivery fee is paid by Bloomi g Grape. However, you ca o ly request a excha ge for the same product i a differe t size. Bloomi g Grape reserves the right to reject a y co firmed orders, for example whe the item is out of stock due to i ve tory errors, or its co ditio does ot satisfy our sta dards regardi g its quality. I such a case Bloomi g Grape will i form you without delay. I this case, Bloomi g Grape shall refu d the whole amou t paid by you for the item(s) we are u able to fulfill without delay, but ot later tha thirty (30) days. Whe a y defect occurs i our webshop i relatio to products or prices, Bloomi g Grape mai tai s its right to correctio . I this case Bloomi g Grape i forms you about the ew data without delay. You ca the co firm your order o ce agai , or a y party is e titled to withdraw from the co tract. We may, i our sole discretio , limit or ca cel qua tities purchased per perso . I the eve t that we make a cha ge to or ca cel a order, we may attempt to otify you by co tacti g the e-mail a d/or billi g address/pho e umber provided at the time the order was made. We reserve the right to restrict multiple qua tities of a item bei g shipped to a y o e customer or postal address. Bloomi g Grape is ot liable for the case whe its suppliers do ot fulfill or esse tially modify their obligatio s towards Bloomi g Grape. Bloomi g Grape reserves the right to partially or wholly refuse the co firmed orders, after co sulti g with you. For further i formatio regardi g shippi g a d retur fees, please check the details o the product pages. Right of withdrawal  You ca a ou ce your right of withdrawal withi fourtee (14) days of receivi g your origi al order without reaso i g. You a ou ce such right i a expressed stateme t se t to the Customer Service Team (i fo@bloomi ggrape.com) withi the above fourtee (14) day deadli e. Read more about our Retur Policy here. You shall se d back the item to us without delay, but withi the i itial fourtee (14) days upo delivery. If your order is ot applicable for a free retur label, the make sure to keep the proof of maili g of the parcel. The deadli es above shall be regarded as bei g complied with if you se d your stateme t or the item before the fourtee (14) days has expired. As Bloomi g Grape receives the retur ed item, a quality co trol procedure shall take place i order to determi e the appropriate ess of the retur ed item. The provisio s of Shippi g & Retur s Policy, especially poi t 2.1.2 shall apply. U less your order is eligible for a free retur , you will be respo sible for retur shippi g costs. Shippi g costs are o -refu dable u less the item is defective. We recomme d you obtai a proof of postage a d use a trackable shippi g service or purchase shippi g i sura ce. We shall refu d the price paid for the retur ed item o ce it is received by us. We shall ot refu d such shippi g fee, which was chose by you a d was ot i li e with our usual shippi g method. The refu d shall be made i the same way as the origi al method of your payme t was made (PayPal or Adye ). You will receive a writte otificatio via email that we have received your retur ed item. A y item retur ed exceedi g the fourtee (14) day deadli e will ot be eligible for a refu d a d will be shipped back to the se der. You are ot e titled to exercise the right of withdrawal whe the item was prepared especially upo your ow i structio s, or o your expressed dema d, or i case the item was u ambiguously perso alized to you. The right of withdrawal ca ot be exercised by a o -co sumer e tity, i.e. a e terprise, amely such e tity which acts i the scope of its professio , i depe de t occupatio or its busi ess activity. Liability for products  Please ote, that Bloomi g Grape is ot liable for damages resulti g from atural amortizatio , defect or eglige t use, ab ormal co sumptio or misuse or a y other treatme t that is ot suited to the product descriptio . Colors: Although we aim to show a d describe our products as accurately as possible, please ote that due to the color setti gs of your computer the colors see might be differe t from the actual color of the products.       8.1 Liability for defective items (i Hu garia : kellékszavatosság)  I case of defective performa ce (i Hu garia : hibás teljesítés) you are e titled to make a claim for defective items agai st us o the basis of the Hu garia Civil Code. Upo your request, you are e titled to make the followi g claims: If a item is defective due to a ma ufacturi g fault, we will offer to repair the item or excha ge it. If it ca ot be repaired or the same item is ot available, you are e titled to a proportio al price reductio or to have it repaired it by yourself or a third party a d we pay for the repair, or to a full refu d (i.e. the purchase price alo g with the shippi g fee). You are e titled to modify your chose claim, but you are respo sible for the costs imposed by this modificatio , except it was caused by us. You shall i form us about the defect without delay, but withi two (2) mo ths from the date of its discovery at the latest. Withi the first six (6) mo ths from delivery you shall i form us about the defect a d co firm that the item was provided by us. Withi such six (6) mo th deadli e there is o other co ditio to make your claim o the basis of the liability for defective items. After the expiry of the above six (6) mo th period, however, you are required to prove that the defect discovered by you has already existed at the date of delivery. After the expiry of a two (2) year period followi g the date of delivery, you are ot e titled to make a y claims o the basis of the liability for defective items.       8.2 Liability for defective products (i Hu garia : termékszavatosság) If you are a private perso purchaser, you shall also have a right to make a claim agai st Bloomi g Grape for defective products as described i this clause 8.2. Please ote, however, that u der Hu garia law you eed to choose betwee your rights described i clause 8.1 a d clause 8.2, i.e. maki g a claim agai st Bloomi g Grape because of defective items (i Hu garia : kellékszavatosság) or defective products (i Hu garia : termékszavatosság). You are ot e titled to make a claim agai st Bloomi g Grape o the basis of both clauses. If a product is defective, you are e titled o ly to choose to have it repaired by us or require us to excha ge the product. You shall i form us about the defect without delay, but withi two (2) mo ths from the date of its discovery at the latest. I case of a defective product, you are required to prove the defect of the product. The product is deemed to be defective o ly if (i) it does ot meet the quality requireme ts applicable by law to the particular product, or (ii) it does ot have the characteristics set out i the descriptio of the product delivered by us. You are e titled to make your claim agai st us withi a two (2) year period followi g the date of delivery. 8.3 No -co sumer buyers Please ote, that the above provisio s set forth i poi ts 8.1 a d 8.2 are applicable o ly to co sumers. Co sumer is a private perso acti g out of the scope of his/her professio or his/her busi ess activity. To o -co sumer buyers differe t provisio s of the Hu garia Civil Code shall be applied. The complai t ha dli g process  Bloomi g Grape shall seek to achieve a frie dly settleme t of a y complai t you may have through egotiatio or a y other peaceful mea s. Your complai t ca be a ou ced orally i o e of our stores or i writi g se t to our address. Bloomi g Grape shall i spect the orally commu icated complai t immediately a d shall be settled whe it is ecessary. Whe you are ot satisfied with the result, or the immediate settleme t is ot possible, a protocol shall be prepared. Bloomi g Grape shall a swer every writte complai t i writi g withi thirty (30) days from receipt. I case Bloomi g Grape does ot accept your complai t, it shall give a reaso i g thereof. The protocol i respect of your complai t shall be retai ed by Bloomi g Grape for three (3) years. The co tact of the customer service where you ca tur to with your complai t is as follows: Customer Service Team: 212 Széche yi prome ade, Majosháza, 2339, Hu gary Email address: i fo@bloomi ggrape.com You ca tur with your complai t also to the Hu garia Co sumer Protectio Authority as follows: Budapest Főváros Kormá yhivatala, V. Kerületi Hivatal, Fogyasztóvédelmi Főosztály Address: 1051 Budapest, Sas u.19. III. em. Hu gary Telepho e umber: +36 1 450-2598 E-mail: fogyved_kmf_budapest@bfkh.gov.hu You ca tur with your complai t also to the Hu garia Co ciliatio Body as follows: Budapesti Békéltető Testület Address: 1016 Budapest, Kriszti a krt. 99. Telepho e umber: +36-1-488-2131 Facsimile umber: +36-1-488-2186 E-mail: bekelteto.testulet@bkik.hu The Hu garia Co ciliatio Bodies are listed at the followi g li k: http://fogyasztovedelem.korma y.hu/ ode/8579 I tellectual property rights A y i ve tio , discovery, developme t, desig , idea, creatio , software, tech ology, procedure, process, tech ical material, docume tatio (herei after i tellectual properties) relati g to the products a d services of Bloomi g Grape i a y ma er are subject to copyright protectio , a d all or parts of them are the exclusive property of Bloomi g Grape. You do ot acquire a y ow ership of i tellectual property whe purchasi g a y of our products or usi g our services, i cludi g but ot limited to our website a d webshop. By purchasi g a y of our products or usi g our services you are ot e titled to use a y trademark, bra d ame or logo i relatio to such products or services. Bloomi g Grape reserves the right to every co te t o the products a d services, i cludi g but ot limited to the website a d webshop. It is prohibited to dow load, to store electro ically, to process or to tra sfer the co te t o the website or the webshop i whole or i part without the prior writte co se t of Bloomi g Grape. Data protectio For data protectio , please see our Privacy Policy: NAIH registratio umber: [NAIH-142470/2018] Tech ical requireme ts Our website is desig ed a d ru by Pri tosh Advertisi g Kft., our webshop is based o the webshop e gi e provided by Pri tosh Advertisi g Kft... Hosti g service provider:  Pri tosh Advertisi g Kft.. Registered seat: 37-39 Lomb street. 37-39, 1139 Budapest, Hu gary. I order to be able to use our website a d/or our webshop you will eed to have at least the followi g hardware a d software. Software requireme ts The list of supported browsers i clude: Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge, Opera, Apple Safari for iOS, Google Chrome for A droid. We ki dly ask you to use a appropriate virus sca er a d virus killer software. We ca ot guara tee that the website will operate co ti uously without a y i terruptio s a d errors due to the co ectio to the I ter et. We have adopted adequate tech ical a d orga isatio al security measures to protect goods a d services o our website, i tegrity of data, a d electro ic commu icatio s i order to preve t u authorized use of or access to data, as well as to preve t risks of dissemi atio , destructio a d loss of data a d co fide tial/ o -co fide tial i formatio regardi g users of our website, a d to avoid u authorised or u lawful access to such data a d i formatio . Miscella eous  If Bloomi g Grape does ot exercise a y of its rights derived from this GTC or other policies or legal provisio s, such o -exercise shall ot be deemed as a waiver of such right. A y waiver shall be made i writi g. Whe Bloomi g Grape shall ot i sist strictly o a sig ifica t provisio of this GTC this shall ot imply that Bloomi g Grape re ou ces its i siste ce o the strict complia ce of such provisio . Bloomi g Grape does ot make a y particular promises i co ectio with the goods a d services, besides the expressed terms a d co ditio s i this GTC. Bloomi g Grape does ot u dertake a y respo sibility for the goods’ a d services’ co te t, fu ctio i g, reliability, availability a d ability to meet your eeds. Bloomi g Grape provides the services o the basis of the pri ciple “as is.” Bloomi g Grape excludes all forms of warra ty to the exte t permitted by law. The maximum amou t Bloomi g Grape pays for commitme ts relati g to claims that are based o warra ties i cludi g implied warra ties u der this GTC is the amou t you have paid for the services. Bloomi g Grape is ot respo sible i a y case for reaso ably u foreseeable losses a d damages. If a y provisio of this GTC becomes i valid, u lawful or u e forceable, the other provisio s of this GTC shall remai i effect. We will be happy to give you more i formatio i relatio to our goods a d services, the operatio of our webshop, a d the order a d shippi g procedure of our products. Please feel free to co tact us at a y time.